FAQ

- Shipping Cost
  Answer: All our products are free shipping worldwide. We will be in charge of shipping cost.

- From where the products are shipped?
  Answer: All products are shipped from China.

- Shipping courier and method.
 Answer: Currently, we will mainly use SpeedPAK/ Standard service to ship our products.

- Payment Methods
 Answer: For customers' convenience, we accept a great variety of payment methods for customer to choose. You can select whatever payment methods easily.

- Order Processing Time
 Answer: Once order received, we will process the order and send order confirmation to you.  Before shipping out, the order processing time is about 48-72 hours.

- Transportation Lead Time
 Answer: It depends on which country and what shipping methods to use. For most  countries, the transportation time is about 8-15 days.

- Contact Us

Answer: You may leave message online and send to us or you can send email to sales@konrich.com. Once received you email, we will reply you asap.